2-1-1 Special Needs Support Services: ADVOCACY Access to Benefits

2-1-1 Broward helps families identify and access public benefits and services for which they may be eligible. Services include assisting families understand benefits/services, eligibility, and the application/approval process, and to efficiency navigate the system to obtain all benefits/services for which they are eligible. The benefits/services include: Medicaid, Florida Healthy Kids, Supplemental Security income (SSI), Food Assistance, Temporary Assistance for Needy Families, Free and Reduced, Price Lunch, Low Income Home Energy Assistance program, Voluntary Pre-Kindergarten, and Exceptional Student Education.

Website: http://www.211-broward.org 


(954) 537-0211 or dial 2-1-1 in Broward


Helpline is available 24/7/365


Parents/caregivers who reside in Broward and have a child with special needs or behavioral health needs ages birth to 21.

Families below 400% of the federal poverty levels; AND The parent of a child birth to 17, or through age 21 if enrolled in a school (post-secondary), GED courses, or vocational school (non-secondary), who meet at least one of the following criteria:
a. Developmental Disability: diagnosed with a chronic developmental disability that is attributable to a mental and/or physical impairment manifested before age 18 and likely to continue indefinitely (which includes intellectual disabilities, autism, cerebral palsy, epilepsy, spina bifida and neurological impairments; OR
b. High Risk:
· Developmental Delay in cognition, language or physical development

· A physical or genetic variance associated with a developmental disability


Free. Must meet income criteria to be eligible for services.


Must complete an initial screening. This initial Screening can be completed by 1) Self referral by dialing 2-1-1 or (954) 537-0211 OR 2) Social Service Agency completing a Fax Referral OR 3) Completing the Initial Screening at a Community Outreach Event. A Public Benefits Advocate will contact clients within one week of receiving a referral.

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